Updated 12-16-2024
Thank you for visiting Dollar For. This document is Dollar For’s privacy policy. In this document, every time we reference “Policy,” we mean this privacy policy that you are reading. Also, anytime we say in this Policy “we,” “us,” “our,” or “Dollar For” we mean Dollar For, Inc. Finally, anytime we say “Dollar For Services” in this Policy we mean any Dollar For web page, application, or service, or, third party web page, application, database, or other digital asset that is connected to dollarfor.org, product, app, or service. This Policy describes when, how, and why we collect information about you. Your information is important, so please read this Policy carefully before using any Dollar For services or otherwise providing us with any of your personal information.
WHAT INFORMATION DO WE COLLECT AND HOW DO WE GET IT?
Information that you give us
A major category of information we collect about you is information that you give us. When you engage with our website, fill out a form, call us, or otherwise provide us with information using any Dollar For Services we may keep the information you provide. Examples of this type of information are any hospital billing information, your address, your name, medical information, any digital file uploaded to Dollar For Services, tax returns, pay stubs, asset and expenses information, etc.
Usage information
Anytime you use Dollar For Services we may keep a record of your activity. Examples of this type of information are the length of time you use Dollar For Services, whether you contacted Dollar For, the date and time you use or stop using a Dollar For Service, any click you make while using a Dollar For Service, etc.
Other general information
We may collect other general information about you and your computer, mobile phone, tablet, other device, and internet usage and habits. Examples of this type of information include your computer’s operating system, what internet browser(s) you use, what websites you visited before and after you visited any Dollar For web page, your computer’s Internet Protocol (IP) address, etc.
Information from other Sources
We may receive information about you from individuals or businesses associated with Dollar For Services, whose services Dollar For uses, or who Dollar For has a relationship with. We may also collect information that is publicly available.
Cookies
In addition to the information described above, we may gather information by using a tracking technology commonly referred to as “cookies.” A cookie is a data file that is stored on the web browser of any electronic device you use to access Dollar For Services. We may use cookies to personalize the content you see and to improve Dollar For Services. However, using cookies also makes it easier for us to recognize you the next time you use Dollar For Services because it is how we remember things relevant to your interactions with Dollar For Services.
WHAT IS PERSONAL INFORMATION?
Personal information is anything that could reasonably be linked to you or your electronic device. Examples of personal information are your name, address, phone number, email address, etc. We collect both personal and non-personal information. Non-personal information is any information that is not considered personal information. Examples of non-personal information is information that is accessible by the general public, information that is aggregated or anonymized, etc.
WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?
We treat personal information and non-personal information differently. Our use of personal information is limited, and we take greater care to secure personal information.
Third parties
We may share your personal information with Dollar For volunteers, hospitals, hospital billing departments, our strategic partners, or other parties to the extent necessary to advocate for reduction in your medical costs.
Conduct or improve Dollar For Services
We may use your personal information internally to carry out and facilitate your use of Dollar For Services. Examples are to carry out any request or service initiated by you, improve Dollar For Services, provide you with information, etc. We may also use your personal information to send you information we think you would find interesting, informative, or relevant.
Legal obligation to disclose personal information
If we believe we must disclose your personal information in order to be compliant with the law or a lawful order, we may do so. We also may disclose your personal information if we believe it is necessary to enforce this Policy or other Dollar For policy or agreement, if necessary to protect the rights or safety of our users, or if we believe disclosure may prevent or explain death or serious bodily injury.
With your permission
We may give information to third parties or use it in a unique way if you give us special, individualized permission to do so. If this is the case, we will only use or share your information in the way you agreed to when giving us permission.
WHAT DO WE DO WITH YOUR NON-PERSONAL INFORMATION?
We may use your non-personal information the same way we use your personal information. We may also use non-personal information for a variety of other uses. Examples are outreach, analyzing trends, customer service, activity tracking, gathering demographic information, gathering geographic information, etc.
HOW DO WE PROTECT YOUR INFORMATION?
We take commercially reasonable organizational, operational, technical, and administrative steps to keep all of your information secure.
Dollar For services may reference or contain links to third-party websites or digital environments. We review the privacy policies of these third-parties to ensure they are reasonable. However, if you provide information to any third party it may not be subject to the terms and protections of this Policy.
The Health Insurance Portability and Accountability Act (HIPAA) does not apply to information you provide to Dollar For. Dollar For is not a Covered Entity under 45 CFR § 160.103 as it is not a health plan, a health clearinghouse, or a healthcare provider. It is also not a Business Associate of any of those types of entities.
CAN YOU USE DOLLAR FOR SERVICES IF YOU ARE UNDER THIRTEEN?
Dollar For Services are not directed to anyone under the age of thirteen. If you are under the age of thirteen please do not provide us with personal information. Please also do not provide us with personal information about those who are under the age of thirteen unless said person is your child.
TEXT MESSAGING AND PHONE CALLS
By providing us your phone number you consent to receiving transmitted text messages and phone calls and waive any rights you may otherwise have under the Telephone Consumer Protection Act.
CAN DOLLAR FOR CHANGE THIS POLICY?
The nature of technology requires us to periodically update and change this Policy, and we may do so at any time. The most up-to-date Policy will always be available at our website. If we determine that your rights are materially affected by a change to this Policy we will notify you of the policy change.