Jordan Montanez is an artist living in scenic Greensboro, North Carolina. She loves the art and café scene there and her career was starting to take off.
However, one day, “I was working at my job as a barista when I had the worst asthma attack I ever had.”
Jordan went on to have more episodes with visits to urgent care. “I lost my job since I was missing too much time, even though I showed them the doctor’s notes.”
“It was really scary because I just got worse and worse. I had Covid at the beginning of the pandemic. Now it looked like I had long Covid.”
Eventually, Jordan ended up in the ER. “At least I felt like I was in good hands at the hospital. They seemed to care and knew what they were doing.”
However, the bills kept coming. Along with the previous urgent care bills, the hospital bills came to $12,900.
“I wanted to pay my bills. But I couldn’t. I was unemployed and just didn’t have that money. I was nervous all the time about going to collections. It was affecting my mental health.”
Jordan did everything in her power to get help with the bills. She worked hard to provide the paperwork the hospital required, but some of the documents they requested were simply not available.
“Working with the hospital was like a full-time job, with all the time and stress. Instead of telling me about financial assistance, the hospital told me to ask my friends and family for money.” Jordan knew that couldn’t be right, because she’d used charity care before.
Under pressure to avoid collections for medical bills, Jordan even set up a payment plan for the next three years. “The payments were really big. Over $500 a month. That’s just not feasible for me,” she said.
One day, Jordan got a notice saying that one of the bills had gone to collections anyway. She said to herself, “This just isn’t me.” At last she found Dollar For, first on Google, then on TikTok.
“When I first found Dollar For, they responded quickly and were very straightforward. The application asks if you want Dollar For to help you, or if you would like to do it yourself. Well, I like to do things myself, but I accepted the help and that was a great decision.”
Dollar For stayed on the phone with Jordan while she called Cone Health, the source of all the bills. They submitted another appeal together. Dollar For’s attorney wrote a letter on Jordan’s behalf. Finally, when nothing else worked, Dollar For posted about Jordan’s situation on Instagram. And that worked! Jordan’s medical bills of $12,900 were reduced to zero!
“When I found out, I was excited, happy, and relieved! I thought,‘now I don’t have to worry about this anymore!’”
“I want everyone to know about Dollar For. I love Dollar For so much!”